Accessibility Statement

Our Commitment to Accessibility

Axiom Aesthetics is committed to ensuring digital accessibility for all visitors, including people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

What We Do

We take the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission and internal policies
• Integrate accessibility into our design and development processes
• Provide ongoing accessibility training for our staff and content creators
• Conduct regular accessibility audits and testing
• Assign clear accessibility goals and responsibilities within our team
• Use semantic HTML and ARIA landmarks throughout our website

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Our efforts towards conformance include:

• Perceivable: All images include descriptive alt text. Video content includes captions where available. Text can be resized up to 200% without loss of content or functionality. Sufficient colour contrast ratios are maintained throughout the site
• Operable: All functionality is available via keyboard navigation. Users can navigate using skip links, headings, and landmarks. No content flashes more than three times per second. Users are given adequate time to read and interact with content
• Understandable: Pages use clear, plain English. Navigation is consistent across the site. Form inputs include clear labels and error messages. Help text is provided for complex form fields
• Robust: Content is compatible with current and future assistive technologies. We use valid, semantic HTML5 markup. ARIA attributes are used appropriately to enhance accessibility

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some areas may have limitations:

• Before & After Gallery: Some historical treatment images may have limited alt text descriptions. We are progressively updating these
• Third-Party Content: Some embedded content from third-party services (e.g., booking widgets, payment forms) may not fully meet all accessibility standards. We work with our providers to improve this
• PDF Documents: Some older PDF documents may not be fully accessible. We can provide information in alternative formats upon request

Feedback

We welcome your feedback on the accessibility of the Axiom Aesthetics website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

• Email: [email protected]
• Phone: 020 7946 0958

We aim to respond to accessibility feedback within 5 working days and to resolve issues within 20 working days where possible.

Assessment Methods

We assess the accessibility of our website through:

• Self-evaluation using automated testing tools (Lighthouse, axe, WAVE)
• Manual testing with keyboard-only navigation
• Testing with screen readers (NVDA, VoiceOver)
• Periodic review by accessibility consultants
• Incorporating feedback from users with disabilities

Standards and Guidelines

This statement was prepared in accordance with:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• The Equality Act 2010
• The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (used as best practice guidance)

Contact

If you need information from our website in an alternative format (such as large print, easy read, audio, or braille), please contact us and we will do our best to accommodate your request.

Axiom Aesthetics
Email: [email protected]
Phone: 020 7946 0958

This statement was last reviewed: February 2026